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What I've studied, and how it shows up in the work

I learn by doing and by studying. This page lists the programs, courses, certificates, and badges behind the work, from my first management training in 2003 to this year. Each item links to its certificate where the issuer lets me share one.

250+certificates, courses, and badges
163Salesforce Trailhead badges, Ranger rank
6multi-course specializations
3Anthropic Academy courses on Claude
3ClickUp certifications, plus about 40 courses
2003–2026more than twenty years of professional development
Centre for Women in Business Tech Advisor Program certificate of completion, September 19, 2026
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Centre for Women in Business Tech Advisor Program

Certificate of Completion, September 19, 2026. Part of the Grow Now Program, funded through the Government of Canada's Women's Entrepreneurship Strategy.

Specializations

Multi-course programs, each finished with a certificate. Click one to open it on Coursera.

Leadership, management and operations 20

Working with people, events, and organisations at scale. This is where my learning began.

Understanding how adults learn. I took Introduction to Adult Learning through Girl Guides of Canada on the way to becoming a trainer. It changed how I teach, facilitate, and onboard people.
Introduction to Adult LearningGirl Guides of Canada · on the way to becoming a trainer · 2003
Management Development ProgramEarlier career training · 2009
Management Development ProgramEarlier career training · 2005
Management Development ProgramEarlier career training · 2003
Leadership Development ProgramEarlier career training · 2013
HR: Employee SatisfactionEarlier career training · 2013
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HR: Performance CoachingEarlier career training · 2010
Time ManagementEarlier career training · 2009
Ordering UniversityEarlier career training · 2004
Strategic ManagementOpen2Study · Apr 2014
Management for a Competitive EdgeOpen2Study · May 2014
Teaching Adult LearnersOpen2Study · Apr 2014
Human ResourcesOpen2Study · Apr 2014
High Performance Collaboration: Leadership, Teamwork, and NegotiationNorthwestern University · Jan 2023Salesforce Trailhead: leadership, teams, and inclusion (about 25 badges)Salesforce Trailhead · 2020 to 2021Disaster PreparednessUniversity of Pittsburgh · Sep 2024Introduction to Events ManagementCoursera · Sep 2024WHO COVID-19 Mass Gatherings Risk Assessment TrainingWorld Health Organization · Jul 2021
Creating your virtual eventCvent · Oct 2021
Create a Business Marketing Brand Kit Using CanvaCoursera · May 2023

AI and building 20

How I learn to build with AI, and to use it responsibly.

Show all 20

Project and program management 19

The discipline behind running work that has to land.

Show all 19

Systems and tools 18

The platforms I implement, administer, and use every day.

Become a ClickUp Expert (certificate exam, 44/50)ClickUp University · Jan 2023ClickUp Admin Essentials (certification exam, 32/40)ClickUp University · Jan 2023ClickUp AI: Knowledge CertificationClickUp University · Jul 2024
About 40 more ClickUp University courses, 2022 to 2025ClickUp University
Convert to Xero from any systemXero · Apr 2020
Set up and use HubdocXero · Nov 2020
Show all 18
Go further with XeroXero · Jan 2021
Set up and use Workpapers in your practiceXero · Mar 2021
Complete initial setup tasksXero · Apr 2021
Use inventory for products and servicesXero · Apr 2021
Customise and use reportsXero · May 2021
Manage contacts in XeroXero · May 2021
Set up and reconcile bank accountsXero · May 2021
Sage 50 Canadian Edition: Level 1Sage University · Jan 2017
Sage 50 Canadian Edition: Your First 50 HoursSage University · Jan 2017
Zoom AccessibilityZoom · Jul 2025
Salesforce Trailhead: nonprofit CRM and administration (about 120 badges)Salesforce Trailhead · 2018 to 2023Salesforce Trailblazer profile: Ranger rank, 58,700 points, 18 trailsSalesforce Trailhead

Privacy, compliance and law 11

The Canadian and international rules that shape how operations get built.

Show all 11

Verified profiles

Certificates open on the issuer's own site. Where an issuer does not provide a public link, the item is listed without one. Back to About →

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