Full experience breakdown
Over the past decade, I've helped founder-led businesses, nonprofits, and growth-stage organisations turn strategy into operational reality. The industries have varied. The work has remained remarkably consistent: bringing clarity to complexity by designing systems, strengthening operations, and helping leadership teams execute with confidence.
Strategy & executive leadership
- Executive partner to CEOs and executive directors: priority management, board materials, contract drafting, and strategic thought partnership across global organisations.
- Translated strategic priorities into operational plans, governance frameworks, systems, and measurable execution across distributed teams.
- Advised founders, boards, and senior leadership on operational structure, systems design, and organisational decision-making.
“She has been an operational and administrative maestro. She sees the whole picture from a vision, to strategy, to operations.”
Danny Graham, Chief Engagement Officer, Engage Nova Scotia
Systems & technology
- Managed the full migration from Google Workspace to Microsoft 365: transition planning, system configuration, OneDrive and SharePoint setup, and staff training, with zero business interruption.
- Led a Sage to Xero migration during active operations: historical data migration, new chart of accounts, reporting infrastructure, and accounting systems rebuilt with external accountants.
- Led an organisation-wide ClickUp implementation: needs assessment, full project charter, cross-department stakeholder engagement, an external implementation partner, and a staff training guide adopted across every department.
- Led a Salesforce implementation covering programs, fundraising, and data integrity.
Governance & risk
- Held executive responsibility for financial operations within a global nonprofit with more than $4M in annual revenue, including budgeting, forecasting, board reporting, invoicing, collections, and charitable receipting.
- Authored governance manuals, board policies, and board onboarding processes across multiple organisations, still in active use.
- Established data protection and compliance frameworks, including Event Management Agreements and Data Processing Agreements aligned to regional regulatory requirements.
- Supported charitable registration, payroll, HR, and financial infrastructure for new offices in the UK, Australia, and the United States.
- Formalised financial controls, authority matrices, and budgeting processes for a provincial nonprofit.
“She understands that policies and frameworks have to work in the real world — not just look good on paper.”
Donna Davis, Global Operations Manager, Divine Renovation
People & operations
- Developed employee handbooks, HR frameworks, and onboarding processes from scratch for early-stage and growing organisations.
- Served as executive operations partner to the CEO and CTO during a growth-stage SaaS platform transition, coordinating operational readiness across teams.
- Oversaw 20+ multi-stakeholder civic and government engagement initiatives.
Operations at scale
- Directed operational delivery for more than 300 complex initiatives across 115 countries, including international conferences, executive programs, and global webinars. Built the governance, logistics, vendor management, staffing, budgeting, and risk management systems required to operate consistently at international scale.
Questions about my experience
What kinds of organisations have you worked with?
Professional services, nonprofits, faith-based organisations, education technology, membership organisations, and founder-led businesses.
Have you led technology migrations?
Yes. Google Workspace to Microsoft 365 and Sage to Xero, each with zero business interruption, plus an organisation-wide ClickUp implementation and a Salesforce implementation.
How much financial responsibility have you held?
Executive responsibility for financial operations within a global nonprofit with more than $4M in annual revenue, including budgeting, forecasting, board reporting, invoicing, collections, and charitable receipting.
Have you worked across countries?
Yes. I directed delivery of more than 300 initiatives across 115 countries, designed one operating model across six regional offices, and supported new offices in the UK, Australia, and the United States.
How do we start working together?
With a free 30-minute Coffee Chat, then a second conversation, then a plan we both agree on before any work begins.
Want to talk it through?
A free 30-minute Coffee Chat. Tell me what you're working on and we'll see whether there's a fit.
Book a free Coffee Chat