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Legal
Refund Policy
Northlight Meetings is sold as a one-time purchase. All payments are processed by Paddle.com, who acts as the Merchant of Record for all transactions.
Because Paddle is the Merchant of Record, refund requests are handled by Paddle and processed according to Paddle's Refund Policy.
How to Request a Refund
You can request a refund through either of these channels:
Option 1 — Contact Paddle directly:
Visit paddle.com/support and submit a buyer support request. Reference your purchase email and transaction ID from your Paddle receipt.
Option 2 — Email us:
Send a refund request to [email protected] and we will coordinate with Paddle on your behalf.
Questions
If you have any questions about your purchase or this policy, reach out at [email protected].